![]() It is found on the Aging Report in Dentrix or the Account Balance by Responsible Party in Eaglesoft. “Accounts Receivable” is all monies owed to the practice, whether from insurance or patient. Having some time to settle in, get to know the patient family and gain trust is critical to your long-term success. Executing the strategies below will help you start the ball rolling on receiving payments while you work to build rapport with patients.įirst, let’s make sure we are all on the same page with some definitions Understanding accounts receivable (A/R) ![]() I would like to suggest a “one bite at a time” approach. Frustrated business administrators frequently share how they took a new position and ended up “walking into a mess!” That can be a difficult situation when you are the new face on the team. In my years as an office manager and later as a consultant, I learned that one of a new dental office managers’ most difficult tasks was to collect money that had been sitting on the books for months (or sometimes years).
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